Designing, creating and selling jewellery is the most fulfilling thing for any passionate jewellery designer… but what if your store is stolen from? Whether it’s your office, studio or shop, it’s vital that you’re on top of your personal safety and security of your jewellery business.
Here’s 10 tips to live by when it comes to securing your jewellery empire.
1. Fit a secure alarm system
Jewellery heists aren’t uncommon and are splashed all over the news or in our favourite films. If it can happen to a museum, hotel or diamond centre, you can’t risk anything as your own jewels could easily be taken from right under your nose.
To prevent any break-ins, you need to fit a secure alarm system in your store. It’s up to you the kind of alarm you want but our biggest tip here is to get advice from a security company. If you use a professional security company, they’ll install your alarms and offer a monitoring service. They’re alerted if anything happens to trigger the alarm, inform you and contact emergency services.If you decide to buy, install and oversee an alarm system yourself, you can choose a system that will warn you on your phone. This way, you’ll be the first to know if something’s happened and you can call someone quickly to get there immediately.
2. Ensure you have cameras everywhere
Similar to the alarm, you need to ensure that you have cameras dotted all around the store. You can’t always be at the shop 24/7 or have your eyes everywhere. This is where cameras come in to oversee any potential thievery or accidents. When we say, ‘cameras everywhere’, we mean it! We’re talking all exits, in the stock room, near displays and above the counter. These cameras will monitor everything happening in the store so you can keep an eye on things – even when you’re not there!
3. Do regular stock takes
Whether your shop is in person or online, you need to do regular stock assessments. We recommend looking over the stock alongside the money you’ve taken that day, so you know whether you’ve lost, misplaced or had anything stolen.Let’s put stolen goods to the side for a second – what if you run out of a particular style during a busy day at the shop? It’s important you know exactly what you have so you know what to put on show.
We also encourage you to take out and show only one piece of jewellery at a time in the shop if you can. This way, you can keep track of what’s in the display cases and what’s out for customers to look at and sample.
4. Split up the locations to store the jewellery
It’s vital for you to split up where you store your jewellery for safety reasons and your own peace of mind. While that might seem annoying or inconvenient to have things spread out between multiple locations, think of this:Imagine your store is robbed and all the jewellery inside is stolen. If all your stock was in there, you have to completely redesign and remake from scratch and you’ll have to close for some time.
By spreading your jewellery across different places – like your home, office, studio and shop –you’ll always have backups if anything were to happen. If you’re unsure where to start, try dividing up the jewellery while you do your stock take. Have a set number of jewels in one location and the same in another. This way, you’ll also know how many you have in each place.
5. Never be on your own in an office or shop
Even if your colleague will be back in 5 minutes, it’s so important to have more than one person in the shop always. Simply, you’re less likely to be robbed if you’re with another person or multiple people. Burglaries aside, if you’re on your own and loads of customers come in you can’t be expected to do your job properly. Make sure there’s always more than one person for opening, closing and during the day. We’d also recommend coming up with code words to say to one another if you find yourself in a sticky situation or if you’re feeling uncomfortable.
6. Ensure you have a good security policy
If you’re running any kind of business, you need to have a security policy in place. This policy should cover who has access to certain systems and keys, money handling, locking up and more. This should also include fire drills and emergency numbers.You need to be able to trust members of staff and knowing that they know and understand the security policy makes you and them feel better and safer. Make sure that you regularly update this policy, practice any drills, communicate updates ASAP, and run through this with new staff members.
7. Always lock up jewellery at night
This is one of the most important things to do to secure your business safety. You wouldn’t leave money lying around so don’t do it with your jewellery! Invest in a strong safe that you can lock securely and that’s hidden away from outside eyes. Make sure you have a limited set of keys for the safe – at least 2 or 3. This isn’t just for the shop but also wherever you keep jewellery.
8. Never carry jewellery around
So you’ve locked up, secured the jewellery and set up the alarms, what’s next? Hopefully it won’t happen but you could easily lose or have jewellery stolen from your person – especially if you’re carrying it in an obvious way. Whenever you’re moving or taking jewellery with you, make sure you’ve put it safely inside a box and hidden it so it doesn’t draw attention. Alternatively, invest in a lockable briefcase to transport jewellery easily and under the radar.
9. Avoid keeping large sums of cash and take payments by card where possible
Just like locking away jewellery, you need to avoid keeping lots of money in the shop. Many stores get broken in to and while they haven’t been able to get into the safe, they’ve managed to get into the till and make off with a lot of cash. Make it a regular practice to pack away a certain amount of cash and take it straight to the bank. In addition, try to make more card payments than physical money. This way, you’ll avoid losing precious cash.
10. Always trust your instincts
Lastly but most importantly, if something sounds too good to be true… it usually is. Always trust your instincts – if it doesn’t feel right, don’t do it! It might make you feel silly, overly protective or too cautious, but this is your business!Whether it’s uncertainty over a member of staff or wanting to install more locks, you don’t want to risk anything, so decide what works for you!